keybase / keybase/keybase-issues

You need to delete your active key before uploading a new one (via multikey) (code 908)

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Description

When I login (using UI or CLI);

16:10:54 eskil ~$ keybase login
Your keybase username: eskil
************************************************************
* Name your new device!                                    *
************************************************************
Enter a public name for this device: old mac
▶ ERROR You need to delete your active key before uploading a new one (via multikey) (code 908)

My account was setup a long time ago, but I haven't used it in... at least a year.

Reading similar issues here suggests I need to reset my account. However, using the website (https://keybase.io/account/reset_me) errors out;

Error 500. Something is not right. We will look into it.

And the CLI tool does not seem to support reset;

16:14:44 eskil ~$ keybase account
NAME:
   keybase account - Modify your account

USAGE:
   keybase account <command> [arguments...]

COMMANDS:
   delete		Permanently delete account
   lockdown		Manage account lockdown mode
   recover-username	Recover username via email or SMS.
   email		Manage your emails
   upload-avatar	Upload avatar for user or team
   help, h		Shows a list of commands or help for one command

Contributor guide

No contributing guide indexed for this repository

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the failure with keybase login, then inspect the keybase account command list and the /account/reset_me page behavior. The issue is done when the reported active-key login failure and account-reset error have a documented or verified resolution across the mentioned entry points.

Written by the indexing model from the issue text.

Assessment

Domain
authentication, cli
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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