keybase / keybase/keybase-issues

GUI occasionally crashes in Ubuntu

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#3,681 2 comments 0 reactions 0 assignees View on GitHub

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Description

This from journalctl --user:

Nov 19 23:32:10 red Keybase[1238]: browser window crashed
Nov 19 23:32:11 red systemd[2061]: keybase.gui.service: Main process exited, code=dumped, status=5/TRAP
Nov 19 23:32:11 red systemd[2061]: keybase.gui.service: Failed with result 'core-dump'.
Nov 19 23:32:11 red gnome-shell[2260]: Object .Gjs_AppIndicatorIconActor__1 (0x55a1ff01c1f0), has been already finalized. Impossible to set any property to it.

Alas, the following happened when sending logs (really helpful):

▶ INFO ignoring UI logs: GUI main process wasn't found

Log ID is: 5fc80f744aa304a56140661c

Contributor guide

No contributing guide indexed for this repository

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reviewing the reported journalctl output and the supplied log ID, especially the browser-window crash and keybase.gui.service core dump. Identify the relevant GUI crash path and establish a reproducible failure or diagnostic evidence; done means the Ubuntu GUI crash is understood and a verified fix or next debugging step is documented.

Written by the indexing model from the issue text.

Assessment

Tech stack
linux, ubuntu
Domain
desktop, operating-systems
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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