keybase / keybase/keybase-issues
App won't load
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- Stars
- 899
- Forks
- 40
- PR merge metrics
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Description
The app won't load (I have it on my Android phone and Apple iPad). I can connect just fine on the network with other apps and I've tried multiple different networks for Keybase. I also uninstalled and reinstalled the app.
Here's the error I receive:
ERROR CODE 1601 - API network
error: doRetry failed, attempts:
1, timeout 5.5s, last err: Get
"https://api-0.core . keybaseapi
.com/_/api/1.0/home.j son ? num
The feedback function in the app also won't send the logs or any message due to the same issue.
I have the newest app version on both my phone and iPad.
Contributor guide
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Research direction
Start by reproducing the failure on Android and iPad and inspect the reported ERROR CODE 1601 request to api-0.core.keybaseapi.com. Check whether the app can load and whether its feedback function can send logs without the API network timeout.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- android, ios
- Domain
- api, mobile, networking
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 15/100