keybase / keybase/keybase-issues

Windows Installer Fails

Open
#3,609 3 comments 0 reactions 0 assignees View on GitHub
Dominant language
No language data
Stars
899
Forks
40
PR merge metrics
No merged PRs in 30d

Description

When the user with administrative permissions downloads the .msi installer for Windows and double clicks on it, they get an error associated with the unpacked installer put in the user's temporary directory. This error results from scenarios where Keybase is or isn't installed. See attached pictures.

There appears to be no way to manually extract or execute that installer, or put the OS in a state where the installer .msi executes.

Windows10 Pro 1903

Capture
Capture2

Contributor guide

No contributing guide indexed for this repository

Research direction

Start by reproducing the failure on Windows 10 Pro 1903 with the downloaded .msi, checking both states where Keybase is installed and not installed. Compare the error involving the unpacked installer in the user's temporary directory; done means the installer executes successfully in both scenarios.

Written by the indexing model from the issue text.

Assessment

Domain
desktop, release
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.