keybase / keybase/keybase-issues

Keybase account hacked - no response from notify@keybase.io or privacy@keybase.io

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Description

Reporting this issue here since there has been no response from Keybase.

On Tue, Sep 24, 2019 at 6:16 PM Keybase wrote:
You just changed an email address from [redacted] to subashik@yandex.ru. Since you changed your primary email address, Keybase will send important emails to your new primary email, subashik@yandex.ru.

On Tue, Sep 24, 2019 at 9:51 PM [redacted] wrote:
Dear Keybase staff,
Thank you for this notification. I believe my account has been hacked as I did not authorize this change. I have no idea who owns subashik@yandex.ru - that is not my email address. Please disable access to my keybase.io account. My email address continues to be [redacted] and this is the account to which you can send information to reactivate my account/change the password/set up two-factor authentication, if available. Thank you.
Sincerely,
[redacted]

[redacted] | Sep 24, 2019, 10:55 PM (11 hours ago)
[redacted]
to Keybase, privacy | to Keybase, privacy
to Keybase, privacy

I've reviewed the chain for my Keybase account peterthegreen and the final chainlink which I authorized was Chainlink #4 on 12/16/17 at 2:20pm. I have not authorized any activity since then. Some unknown person has hacked my Keybase account. Please disable access to this account ASAP and let me know how I can recover the account.
Thank you.

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Research direction

This report names no files, tests, or implementation entry points. It describes an unauthorized Keybase email change and requests account disabling and recovery, so it is a security and account-support case rather than a scoped contribution. No newcomer-ready change or verifiable implementation outcome is identified.

Written by the indexing model from the issue text.

Assessment

Domain
authentication, security
Issue type
Bug
Difficulty
5/5
Estimated time
Over a week
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
15/100

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