keybase / keybase/keybase-issues

Keybase install of deleted phone app and verifying the device

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#3,554 7 comments 0 reactions 0 assignees View on GitHub
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Description

I logged in to keybase on my PC and can see I have 2 devices. Home PC and Phone. Also have various keys. Needed to reinstall keybase app on phone as had deleted it.

On phone I choose log in, enter my user name. I then get a message 'For security reasons, you need to authorise with an existing device. Which of your existing devices would you like to choose'

I have option of Phone or Home Computer. As I am on my phone I choose home computer. It then asks I set a public name for this phone: pick a device name. I pick phone 2.

I then get a screen saying 'On home computer, go to Devices Add Device New Phone.

Here I am stuck ? I proceeded by trying to connect my phone to my PC via bluetooth? but no luck. I then tried my laptop instead and logged in to key base repeated whole process again and linked my phone to Laptop via bluetooth but again nothing on the PC happens I have a barcode on phone or a secret phrase option but nothing going on on the PC or Laptop.

Can anyone help?
Thanks

Contributor guide

No contributing guide indexed for this repository

Research direction

No repository files, tests, or implementation entry points are identified. Start by reproducing the phone reinstallation flow through “Devices > Add Device > New Phone” and compare the barcode and secret-phrase options on the phone and computer. Done would require either a confirmed client defect with a reproducible path or a documented resolution.

Written by the indexing model from the issue text.

Assessment

Domain
authentication, mobile-dev
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
15/100

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