keybase / keybase/keybase-issues

Keybase installer hangs on Win10

Open
#3,454 2 comments 1 reaction 0 assignees View on GitHub
Dominant language
No language data
Stars
899
Forks
40
PR merge metrics
No merged PRs in 30d

Description

The latest Keybase installer for Windows hangs for me when attempting to install - it sits spinning eternally at the "Preparing to Install" step without making any progress and I eventually have to kill the underlying process.

Possibly related to this open issue from (yikes) 2017? I have Visual Studio 2019 installed on this machine.

https://github.com/keybase/keybase-issues/issues/2958

If there's a way to look up a log from the installer as the person in the above ticket did, let me know and I will try to add it.

Contributor guide

No contributing guide indexed for this repository

Research direction

Start by reviewing linked issue #2958 and reproducing the Keybase installer on Windows 10, watching the “Preparing to Install” step. Check whether the installer exposes a log as described in that issue. Done means identifying why installation hangs and documenting a verified resolution.

Written by the indexing model from the issue text.

Assessment

Domain
desktop
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
30/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.