keybase / keybase/keybase-issues

Cannot recover passphrase after loggin out from desktop client.

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#3,374 1 comment 0 reactions 0 assignees View on GitHub
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Description

I've logged out via desktop client.
I could not log in using my passphrase, so I decided to recover it.
When trying to recover passphrase via cli on this `MY_PC` device.
```
$ keybase passphrase recover
▶ ERROR No paper keys available
```
When trying via website
```
You can't reset your passphrase, since you have active device or paper keys. The following devices all have the power to change your passphrase.

MY_PC

If you have lost all these devices, please contact max@keybase.io
```
Ok, so trying to log out from `MY_PC`.
```
$ keybase logout
▶ WARNING Unable to make a network request to has_random_pw and there is no cache. Erroring out. [tags:HASRPW=-JN3m-vpb0Hc]
▶ ERROR Cannot logout: We couldn't ensure that your account has a passphrase: Login required: no sessionArgs available since no login path worked
```
Log out failed, cannot reset passprase either on `MY_PC` and the website.

Contributor guide

No contributing guide indexed for this repository

Research direction

Start by reproducing the failure through the desktop client, the keybase passphrase recover and keybase logout CLI commands, and the website recovery flow described in the report. Trace why MY_PC is treated as an active recovery device while logout cannot verify the passphrase; done means the affected account can either recover its passphrase or log out consistently.

Written by the indexing model from the issue text.

Assessment

Domain
authentication, cli, desktop
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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