keybase / keybase/keybase-issues
Cannot recover passphrase after loggin out from desktop client.
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- Stars
- 899
- Forks
- 40
- PR merge metrics
- No merged PRs in 30d
Description
I've logged out via desktop client.
I could not log in using my passphrase, so I decided to recover it.
When trying to recover passphrase via cli on this `MY_PC` device.
```
$ keybase passphrase recover
▶ ERROR No paper keys available
```
When trying via website
```
You can't reset your passphrase, since you have active device or paper keys. The following devices all have the power to change your passphrase.
MY_PC
If you have lost all these devices, please contact max@keybase.io
```
Ok, so trying to log out from `MY_PC`.
```
$ keybase logout
▶ WARNING Unable to make a network request to has_random_pw and there is no cache. Erroring out. [tags:HASRPW=-JN3m-vpb0Hc]
▶ ERROR Cannot logout: We couldn't ensure that your account has a passphrase: Login required: no sessionArgs available since no login path worked
```
Log out failed, cannot reset passprase either on `MY_PC` and the website.
Contributor guide
No contributing guide indexed for this repository
Research direction
Start by reproducing the failure through the desktop client, the keybase passphrase recover and keybase logout CLI commands, and the website recovery flow described in the report. Trace why MY_PC is treated as an active recovery device while logout cannot verify the passphrase; done means the affected account can either recover its passphrase or log out consistently.
Written by the indexing model from the issue text.
Assessment
- Domain
- authentication, cli, desktop
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Mostly clear
- Newbie friendliness
- 35/100