keybase / keybase/keybase-issues

Can't provision new device with paper key.

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Description

Hello! I just recently re-installed windows which deleted keybase along with it. I'm only logged into keybase on my phone now, and i cannot reset my passphrase due to the "You have a paper key still active!" and, the old installation of windows is still a provisioned device I forgot to remove. Please help me reset my account!

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Research direction

Start with the device-provisioning and paper-key/passphrase-reset flows described in the report, including the old Windows installation and the currently logged-in phone. Done would require a clearly identified product change or confirmed recovery behavior, but the issue does not name source files, tests, or an implementation entry point.

Written by the indexing model from the issue text.

Assessment

Domain
authentication
Issue type
Bug
Difficulty
5/5
Estimated time
Over a week
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
15/100

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