keybase / keybase/keybase-issues

GUI Does not work on Windows 7

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#3,219 3 comments 0 reactions 0 assignees View on GitHub
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Description

Rebooted and everything, just plain nonfunctional on Windows 7. The first video shows it can't launch a GUI.

[https://youtu.be/5KCBX4DBEN8](url)

Then, I run "Keybase" from the start menu and yank a GUI out of think air [ignoring the superfluous tray icon that has no function] and then the second video shows that it's completely incapable of generating a PGP key even if using my login password *for* my Keybase account.

[https://youtu.be/UkaDM_6Ysm0](url)

Contributor guide

No contributing guide indexed for this repository

Research direction

Start by reproducing the reported failures on Windows 7: the Keybase GUI not launching and PGP key generation failing after starting Keybase from the Start menu. Review the two linked videos for additional reproduction details. Done means the GUI launches normally and can generate a PGP key through the reported flow.

Written by the indexing model from the issue text.

Assessment

Domain
desktop, operating-systems
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
20/100

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