keybase / keybase/keybase-issues

osx app unusable

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#2,777 3 comments 0 reactions 0 assignees View on GitHub
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Description

hi,

i am running macOS Sierra, Version 10.12.2 on a MacBook Pro (mid 2014). Downloaded your current app from keybase.io/download and tried to use it.

Login works, then I have to choose how to use the program; after making my choice, I have to type in my passphrase again. Nothing happens until I click submit several times, then I get

There was an error provisioning
Unknown error: Unhandled incoming RPC 144 keybase.1.provisionUi.switchToGPGSignOK

From here I can only go back. Closing the app leaves the menu bar icon but it cannot be clicked or closed.

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Research direction

Reproduce the login and provisioning flow on macOS Sierra using the reported MacBook Pro setup, including the repeated passphrase submission and menu bar behavior. Start from the `Unhandled incoming RPC 144 keybase.1.provisionUi.switchToGPGSignOK` error; done means provisioning completes and the app can be closed without leaving an unusable menu bar icon.

Written by the indexing model from the issue text.

Assessment

Tech stack
macos
Domain
desktop
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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