keybase / keybase/keybase-issues

Error invoking keybase log send

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Description

Steps:

  • uninstalled previous version of keybase for Windows

  • installed most recent version (1.0.18.472)

  • keybase windows sits still with "Loading..." message

  • open keybase shell
    Notice the following errors

  • C:\Users\droy0\AppData\Local\Keybase>keybase prove twitter

  • INFO RemoteSettingsRepairman moving from C:\Users\droy0\AppData\Roaming\Keybase to C:\Users\droy0\AppData\Local\Keybase

  • INFO moving Gui

  • ERROR RemoteSettingsRepairman error moving C:\Users\droy0\AppData\Roaming\Keybase\Gui to C:\Users\droy0\AppData\Local\Keybase\Gui - rename C:\Users\droy0\AppData\Roaming\Keybase\Gui C:\Users\droy0\AppData\Local\Keybase\Gui: Access is denied.

  • ERROR rename C:\Users\droy0\AppData\Roaming\Keybase\Gui C:\Users\droy0\AppData\Local\Keybase\Gui: Access is denied.

C:\Users\droy0\AppData\Local\Keybase>keybase log send

  • INFO RemoteSettingsRepairman moving from C:\Users\droy0\AppData\Roaming\Keybase to C:\Users\droy0\AppData\Local\Keybase
  • INFO moving Gui
  • ERROR RemoteSettingsRepairman error moving C:\Users\droy0\AppData\Roaming\Keybase\Gui to C:\Users\droy0\AppData\Local\Keybase\Gui - rename C:\Users\droy0\AppData\Roaming\Keybase\Gui C:\Users\droy0\AppData\Local\Keybase\Gui: Access is denied.
  • ERROR rename C:\Users\droy0\AppData\Roaming\Keybase\Gui C:\Users\droy0\AppData\Local\Keybase\Gui: Access is denied.

C:\Users\droy0\AppData\Local\Keybase>

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Reproduce the Windows installation with Keybase 1.0.18.472 and run the shown prove and log send commands. Start by investigating the access-denied rename from the Roaming\Keybase\Gui directory to Local\Keybase\Gui; done means the client no longer remains on “Loading...” and log send completes.

Written by the indexing model from the issue text.

Assessment

Domain
desktop, operating-systems
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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