keybase / keybase/keybase-issues
Cannot install keybase client for Windows (0x80240017 Unknown Error)
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Description
I'm using Windows 8.1
and I'm trying to install the keybase client for Windows
after I've downloaded the installer I executed the file and after a while it failed to install
This is the log output:
log.txt
Contributor guide
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First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start by reviewing the linked log.txt and reproducing the installer failure on Windows 8.1. Compare the failure with the installer’s documented requirements and verify that the Keybase client installs successfully without the 0x80240017 error.
Written by the indexing model from the issue text.
Assessment
- Domain
- desktop-dev, operating-systems
- Issue type
- Bug
- Difficulty
- 3/5
- Estimated time
- 1-2 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 20/100