keybase / keybase/keybase-issues
Mac OSX app force closes after ~10 seconds
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- 899
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- 40
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Description
I've attached below the error log that I encounter. I downloaded the latest version of the app from the [downloads](https://keybase.io/docs/the_app/install_macos) page.
```
Installer: 1.1.31
Privileged Helper: Installed, Bundle Version: 1.0.27, Version: 1.0.27
Updater: Install, Install Error: open /Users/robinkim/Library/LaunchAgents/keybase.updater.plist.VFUGYTSBQVTHWFORX6ZNMAJWPNURH2H6: not a directory (updater), Not Installed
Service: Install, Install Error: open /Users/robinkim/Library/LaunchAgents/keybase.service.plist.UKFI7JJLVAEU2HJEYZIOFNSRNJQWCXRB: not a directory (service), Not Installed, Bundle Version: 1.0.16-20160715110019+f0caa34
Fuse: Installed, Version: 3.2.0, Kext ID: com.github.kbfuse.filesystems.kbfuse, Kext Loaded: Yes, Path: /Library/Filesystems/kbfuse.fs
KBFS: Install, Install Error: open /Users/robinkim/Library/LaunchAgents/keybase.kbfs.plist.D74XBO27WK3SO7OPVD6ABAE2L2RDISKF: not a directory (kbfs), Not Installed, Bundle Version: 1.0.2-20160715110059+1fb05f3
CLI: Installed
Log:
Installables: (
"",
"",
"",
"",
"",
""
)
Install: Privileged Helper
Install: Updater
Task: /Applications/Keybase.app/Contents/SharedSupport/bin/keybase -d --log-format=file install --format=json --components=updater
Task (done): 0, 1
Task (out): {
"componentResults": [
{
"name": "updater",
"status": {
"code": 1804,
"name": "ERROR",
"desc": "open /Users/robinkim/Library/LaunchAgents/keybase.updater.plist.VFUGYTSBQVTHWFORX6ZNMAJWPNURH2H6: not a directory",
"fields": null
}
}
],
"status": {
"code": 1804,
"name": "ERROR",
"desc": "open /Users/robinkim/Library/LaunchAgents/keybase.updater.plist.VFUGYTSBQVTHWFORX6ZNMAJWPNURH2H6: not a directory (updater)",
"fields": null
},
"fatal": false
}
```
Contributor guide
No contributing guide indexed for this repository
Research direction
Start with the attached installer log and the macOS app entry point at /Applications/Keybase.app/Contents/SharedSupport/bin/keybase. Investigate the updater, service, and KBFS installation failures involving the LaunchAgents paths, then reproduce the reported force close. Done means the app remains open and the listed components install without those errors.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- macos
- Domain
- desktop
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 25/100