keybase / keybase/client

Tray Icon stucks on loading when opening in Windows 10

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#9,689 3 comments 0 reactions 0 assignees View on GitHub
Dominant language
Go
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Description

Hi guys,

following problem:
- after reboot of my system, Keybase do start automatically with the system start, but it does not login.
- When opening Keybase via the tray icon in the task bar, the main screen stucks at "Loading.

Configuration:
- Windows 10 Professional 64 bit
- Keybase GUI Version: 1.0.36-20171121163724+f68b10e

I tried following things:
- uninstall / install keybase
- deleting it from autostart
- starting Windows with and without network connection
- installed it with and without administrator previliges.

Any Suggestions?
Thank you!

Contributor guide

No contributing guide indexed for this repository

Research direction

The report concerns the Windows tray icon, automatic startup, login, and the main screen remaining at “Loading”; no source file or test is named. Start by reproducing the behavior after reboot with and without network access, then trace the tray-icon launch and startup/login entry points. Done means the main screen loads and the client can log in after automatic startup.

Written by the indexing model from the issue text.

Assessment

Tech stack
go
Domain
authentication, desktop
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
20/100

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