keybase / keybase/client

Chat client connectivity problems after installing pfSense VPN/firewall

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Description

We recently installed a pfSense appliance for VPN, firewall and IDS (Snort) services. After doing this, the Keybase chat client stopped working on an ubuntu 16.04.3 PC (though it appears to still work on a Windows device). Not sure how to troubleshoot or address this.

The client reports: "Couldn't load all chat messages due to network connectivity. Retrying..."

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Research direction

No source files or tests are identified. Start by reproducing the Keybase chat connectivity failure on Ubuntu 16.04.3 with the pfSense VPN, firewall, and Snort setup, then compare it with the working Windows client; done means identifying a reproducible cause or actionable network configuration change.

Written by the indexing model from the issue text.

Assessment

Tech stack
ubuntu
Domain
networking
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
15/100

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