keybase / keybase/client

keybase.service is not running There was an error trying to install the kbfs. keybase.kbfs is not running

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#9,327 2 comments 0 reactions 0 assignees View on GitHub

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Dominant language
Go
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Description

Upon trying to open the application I'm seeing this:
"There was an error trying to install the service.

keybase.service is not running
There was an error trying to install the kbfs.

keybase.kbfs is not running

Please run keybase log send to report the error."

my log id: ad6c81dceb092fb9754b4c1c

Contributor guide

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the application launch failure and reviewing the reported log ID ad6c81dceb092fb9754b4c1c. Run keybase log send as requested in the report, then determine why keybase.service and keybase.kbfs are not running; done means both services install and run successfully when the application opens.

Written by the indexing model from the issue text.

Assessment

Tech stack
go
Domain
desktop
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
20/100

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