keybase / keybase/client

Mac app shows up as blank

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#9,270 1 comment 0 reactions 0 assignees View on GitHub

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Description

The Mac app turned all white with no content in it. I have restarted the app several times, but it never loads any content.

screen shot 2017-10-27 at 08 25 50

my log id: b0f7cefdbb6b1eda74cad81c

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the blank Mac app behavior and reviewing the log associated with ID b0f7cefdbb6b1eda74cad81c. Use the attached screenshot and the observed failure to identify why content does not load; done means the app displays its content normally after restart.

Written by the indexing model from the issue text.

Assessment

Tech stack
macos
Domain
desktop
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
20/100

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