keybase / keybase/client

UI invisible and unresponsive, KBFS inaccessible.

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#8,524 4 comments 0 reactions 0 assignees View on GitHub

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Dominant language
Go
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Avg merge
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Description

GUI does not show at all. Unable to interact in any meaningful way. If I click the tray icon, a window icon appears in the taskbar. If I click on the window icon in the taskbar, it disappears. If I hover, it shows a fully transparent rectangle.

Additionally, the K: drive is inaccessible. It seems to be completely disconnected or unmounted, which seems reasonable given this bit of keybase status output:

KBFS:
    status:    not running
    version:   1.0.2-20170915123343+30fadb8

I have attempted repairs and complete re-installations without much luck.

my log id: a929e2a77fbe863e8d88421c

Contributor guide

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start with the reported GUI failure and the keybase status output showing KBFS as not running, then inspect the log identified by ID a929e2a77fbe863e8d88421c. Done means identifying and fixing the cause of the invisible, unresponsive UI and restoring K: drive access, with verification for both behaviors.

Written by the indexing model from the issue text.

Assessment

Tech stack
electron, go
Domain
desktop
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
20/100

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