keybase / keybase/client

App asks for account reset, but web doesn't allow it

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#8,062 1 comment 0 reactions 0 assignees View on GitHub

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Description

Hi,

I installed keybase app for Windows and signed in. Then I revoked the device and uninstalled the app and installed it again. Now the app says I need to reset my account , but that option is not showing up in menu on the website. See screenshots attached.
keybase
keybaseweb

Tomas

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the account-reset state in the Windows app after revoking the device, uninstalling, and reinstalling it, then compare it with the reset options available on the website. The screenshots show the reported mismatch; done means the required reset flow is available and consistent in both places.

Written by the indexing model from the issue text.

Assessment

Domain
authentication
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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