keybase / keybase/client

Windows 10, Bitdefender, Desktop App "loading" off and on

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#7,702 1 comment 0 reactions 0 assignees View on GitHub

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Description

ok now 3 months running here.

uninstalled reinstalled, changed directories, BitDefender removal, exceptions, etc...bitdefender was finding all of the usually reported files on Git and I un-quarantined them and made all of the exceptions, etc. didn't work. then there was an update of Keybase. Bam...All worked for about 3 weeks. then back to the same issues. ideas?

my log id: 92e11d92e72408f3610aee1c

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reviewing log ID 92e11d92e72408f3610aee1c alongside the Windows 10 and Bitdefender details in this report. The issue is resolved when the recurring desktop-app loading problem has a confirmed cause and a verified fix or supported workaround.

Written by the indexing model from the issue text.

Assessment

Domain
desktop
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
15/100

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