keybase / keybase/client

Keybase causes Windows 10 Insider build 16226+ to freeze

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Go
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Description

I also reported this as Insider Feedback, but Keybase caused my entire machine to almost freeze... to the point that mouse clicks and keypresses (including ctrl-alt-del) did nothing, even though mouse moves and screen redraws seemed to continue to function.

This happened as soon as Keybase started up, which means it happened within 30-60 seconds of logging in.

I had this happen on two machines. On one, I rolled back the Windows build (by restoring a backup), and on the other I uninstalled Keybase (through a very painful process involving windows safe mode because it was the only way I could get into Windows without launching Keybase - the freezing issue prevented disabling keybase during startup). Both solutions worked, but only the rolled-back machine (on build 16193) can still run Keybase.

Both were on version 1.0.23 of Keybase.

Contributor guide

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing startup on Windows 10 Insider build 16226 or later with Keybase 1.0.23, comparing it with build 16193 where the report says Keybase still runs. Trace the startup path and confirm the issue is resolved when Keybase launches without freezing input on the affected builds.

Written by the indexing model from the issue text.

Assessment

Tech stack
go
Domain
desktop, operating-systems
Issue type
Bug
Difficulty
5/5
Estimated time
Over a week
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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