keybase / keybase/client

Keybase says "disconnected" and never connects

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#7,449 4 comments 0 reactions 0 assignees View on GitHub

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Dominant language
Go
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Forks
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Avg merge
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Merged PRs (30d)
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Description

Keybase window says "disconnected" or "Loading... (still trying)". As far as I can tell it never succeeds in connecting.

I've tried exiting and re-starting the app. I've made sure to quit via the taskbar menu.

my log id: f0614c6eba71156c7b86991c

Contributor guide

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

No source file, test, or entry point is identified in the issue. Start by reproducing the disconnected or loading state and use log id f0614c6eba71156c7b86991c to inspect the relevant diagnostics; done means identifying and resolving the connection failure and confirming the Keybase window connects normally.

Written by the indexing model from the issue text.

Assessment

Tech stack
go
Domain
desktop
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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