keybase / keybase/client

Can't log into Android app

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#7,077 6 comments 0 reactions 0 assignees View on GitHub

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acked
Dominant language
Go
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Forks
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Avg merge
12h 58m
Merged PRs (30d)
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Description

I was logged into the android app, when I tried to open it, it made me relog in, this was the error message:
dsc01947

I uninstalled-reinstalled the app, same error.

I revoked my device "phone", uninstalled-reinstalled, same error.

I'm 100% confident that the passphrase is correct.

Contributor guide

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start with the Android login flow and the error shown in the attached screenshot, then reproduce the failure using the reported reinstall and device-revocation steps. Trace why a previously valid passphrase is rejected; done means the affected account can log in again after reinstalling or revoking the device, with a regression test if the relevant test location is identified.

Written by the indexing model from the issue text.

Assessment

Tech stack
android, go
Domain
authentication, mobile
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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