keybase / keybase/client

Keybase hangs on startup, OSX

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Dominant language
Go
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Description

When I start keybase, it hangs. It gives the following error. It basically hangs on the loading screen.

I tried downloading the latest, and reinstalling it.


Keybase GUI Version: 1.0.21-20170413194119+9dea6e1

Task (out): {
"componentResults": [
{
"name": "updater",
"status": {
"code": 1804,
"name": "ERROR",
"desc": "keybase.updater is not running",
"fields": null
}
}
],
"status": {
"code": 1804,
"name": "ERROR",
"desc": "keybase.updater is not running (updater)",
"fields": null
},
"fatal": false
}

Install complete
Privileged Helper: Installed, Bundle Version: 1.0.29
Version: 1.0.29
Updater: Install Error: keybase.updater is not running (updater)

Contributor guide

No contributing guide indexed for this repository

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the macOS startup hang and inspect the loading screen, updater status, and privileged helper reported in the issue. Determine why keybase.updater is not running, then verify that a fresh installation starts without hanging and reports a running updater.

Written by the indexing model from the issue text.

Assessment

Tech stack
macos
Domain
desktop
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
20/100

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