Keybase hangs on startup, OSX
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Description
When I start keybase, it hangs. It gives the following error. It basically hangs on the loading screen.
I tried downloading the latest, and reinstalling it.
Keybase GUI Version: 1.0.21-20170413194119+9dea6e1
Task (out): {
"componentResults": [
{
"name": "updater",
"status": {
"code": 1804,
"name": "ERROR",
"desc": "keybase.updater is not running",
"fields": null
}
}
],
"status": {
"code": 1804,
"name": "ERROR",
"desc": "keybase.updater is not running (updater)",
"fields": null
},
"fatal": false
}
Install complete
Privileged Helper: Installed, Bundle Version: 1.0.29
Version: 1.0.29
Updater: Install Error: keybase.updater is not running (updater)
Contributor guide
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First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start by reproducing the macOS startup hang and inspect the loading screen, updater status, and privileged helper reported in the issue. Determine why keybase.updater is not running, then verify that a fresh installation starts without hanging and reports a running updater.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- macos
- Domain
- desktop
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 20/100