keybase / keybase/client

Stuck on 'loading' until reinstall on Windows 10

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#6,579 1 comment 0 reactions 0 assignees View on GitHub

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Dominant language
Go
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Forks
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Avg merge
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Merged PRs (30d)
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Description

Cleaned config with no luck. Reinstalled using paper key giving Windows 10 computer a new name. Usable again. Old name may be revoked.

my log id: 5a83d0dc71326b992f665f1c

Contributor guide

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start with the supplied log ID 5a83d0dc71326b992f665f1c and investigate the Windows 10 client behavior that remains stuck on “loading” until reinstall. The issue names no file, test, or entry point; done would mean identifying the cause and verifying that the client loads without requiring a reinstall.

Written by the indexing model from the issue text.

Assessment

Tech stack
go
Domain
desktop, operating-systems
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
20/100

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