keybase / keybase/client

Login error

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Dominant language
Go
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Description

Keybase GUI Version: 1.0.20-20170309140903+2d91d19

I created an account online some time ago. I recently downloaded the software. when I tried to login to the windows client I received the following error.
There was an error provisioning
Unknown error:Bad key family: InsertServerEldestKey found a non-matching eldest key

I also sent the log files via the command prompt
Success! Your log ID is:
7f47a96e901595ba22be111c

Contributor guide

No contributing guide indexed for this repository

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing login in the Windows client and review the provisioning failure and associated log ID 7f47a96e901595ba22be111c. Trace the “Bad key family” error to determine why the existing account’s eldest key does not match, then verify that login completes without the provisioning error.

Written by the indexing model from the issue text.

Assessment

Tech stack
go
Domain
authentication
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
20/100

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