keybase / keybase/client

Provisioning Failure on Windows 10 with existing Keybase Account

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#5,935 3 comments 0 reactions 0 assignees View on GitHub

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Description

[write something useful and descriptive here]

my log id: 63006d025080dc7d8ff8701c

It appears that the current release of Keybase does install properly. It also appears that the attempt to login succeeds (it recognizes the name and recovers my profile picture). I am also logged in at the web interface, so I think that did work. The previous successful install was 0.8.25 on node.js, which now produces a config file warning.

keybase-2017-02-19-0932-node js-keybaseversion

I confirmed that cmd started at the location where the newer Keybase is installed does find gpg. And the send log operation works there.

keybase-2017-02-19-0913-gpg-pathconfirmed

But on startup of Keybase, which apparently happens automatically on Windows startup, the login fails with a provisioning error.

keybase-2017-02-19-0845-provisioningerror

Hints: 1. I have not changed the group policy that prevents execution under AppData, but the current install seems to overcome that, at least partially. 2. AppData is on an SSD with compression (and I would love to move AppData to the D: HDD but have found no way to do that).

[PS: It is unfortunate that the Help panel does not provide an About with Keybase version identification]

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
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Research direction

No source files, tests, or entry points are named. Start with log id 63006d025080dc7d8ff8701c and the provisioning error on Windows startup, then compare the current release with the previously successful 0.8.25 node.js installation. Done means reproducing the failure or documenting its cause and a verified resolution.

Written by the indexing model from the issue text.

Assessment

Tech stack
go, node.js
Domain
authentication, desktop-dev, operating-systems
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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