Keybase error keybase.updater is not running (updater)
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- Dominant language
- Go
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Description
Keybase GUI Version: 1.0.18-20170209165653+17b641d
Installer: 1.1.46
Privileged Helper: Installed, Bundle Version: 1.0.29, Version: 1.0.29
Updater: Unknown, Install Error: keybase.updater is not running (updater)
Service: Unknown,
Fuse: Unknown,
Mount directory: Unknown,
KBFS: Unknown,
CLI: Unknown,
Log:
Version: 1.1.46
Installables: (
"Privileged Helper",
Updater,
Service,
Fuse,
"Mount directory",
KBFS,
CLI
)
Install: Privileged Helper
Connecting to keybase.Helper (privileged=1)
Connected
Helper version: {
build = 2;
version = "1.0.29";
}
Helper version: {
build = 2;
version = "1.0.29";
}
Install: Updater
Task: /Applications/Keybase.app/Contents/SharedSupport/bin/keybase -d --log-format=file install --format=json --components=updater --timeout=30s
Task EOF
Completed
Task (err): 2017-02-13T09:38:39.854226 ▶ [DEBU keybase globals.go:353] 001 Created Identify2Cache, max age: 5m0s
2017-02-13T09:38:39.857452 ▶ [DEBU keybase globals.go:356] 002 Created LinkCache, max size: 65536, clean dur: 1m0s
2017-02-13T09:38:39.857655 ▶ [DEBU keybase globals.go:358] 003 Created CardCache, max age: 5m0s
2017-02-13T09:38:39.857684 ▶ [DEBU keybase globals.go:360] 004 made a new full self cache
2017-02-13T09:38:39.857730 ▶ [DEBU keybase globals.go:362] 005 made a new cached UPAK loader (timeout=10m0s)
2017-02-13T09:38:39.863639 ▶ [DEBU keybase ui.go:571] 006 Can't set GPG_TTY; discover failed
2017-02-13T09:38:39.867025 ▶ [DEBU keybase globals.go:336] 007 Keybase CLI 1.0.18-20170209165653+17b641d
2017-02-13T09:38:39.867950 ▶ [DEBU keybase globals.go:336] 008 - Built with go1.7.5
2017-02-13T09:38:39.867978 ▶ [DEBU keybase globals.go:336] 009 - Visit https://keybase.io for more details
2017-02-13T09:38:39.868018 ▶ [DEBU keybase main.go:147] 00a + configureProcesses
2017-02-13T09:38:39.868080 ▶ [DEBU keybase main.go:245] 00b + configureLogging
2017-02-13T09:38:39.868104 ▶ [DEBU keybase main.go:254] 00c Disabling log forwarding
2017-02-13T09:38:39.868121 ▶ [DEBU keybase main.go:247] 00d - configureLogging
2017-02-13T09:38:39.868137 ▶ [DEBU keybase main.go:149] 00e - configureProcesses ->
2017-02-13T09:38:39.868853 ▶ [DEBU keybase install_osx.go:405] 00f Installing components: [updater]
2017-02-13T09:38:39.869504 ▶ [DEBU keybase install_osx.go:945] 010 Using updater path: /Applications/Keybase.app/Contents/SharedSupport/bin/updater
2017-02-13T09:38:39.879032 ▶ [DEBU keybase launchd.go:141] 011 Output (launchctl remove):
2017-02-13T09:38:39.879560 ▶ [DEBU keybase launchd.go:146] 012 Nothing to stop (keybase.updater)
2017-02-13T09:38:39.879625 ▶ [DEBU keybase install_osx.go:955] 013 Installing updater service (keybase.updater, timeout=30s)
2017-02-13T09:38:39.880113 ▶ [INFO keybase launchd.go:270] 014 Saving /Users/DavidNotch8/Library/LaunchAgents/keybase.updater.plist
2017-02-13T09:38:39.880587 ▶ [DEBU keybase util.go:181] 015 + Writing to /Users/DavidNotch8/Library/LaunchAgents/keybase.updater.plist
2017-02-13T09:38:39.881315 ▶ [DEBU keybase util.go:183] 016 | Temporary file generated: /Users/DavidNotch8/Library/LaunchAgents/keybase.updater.plist.5DZVADCCLBWKVPQUWWSJOR243TEI3IOW
2017-02-13T09:38:39.881534 ▶ [DEBU keybase util.go:202] 017 - Wrote to /Users/DavidNotch8/Library/LaunchAgents/keybase.updater.plist -> ok
2017-02-13T09:38:39.881646 ▶ [INFO keybase launchd.go:95] 018 Starting keybase.updater
2017-02-13T09:38:39.889841 ▶ [DEBU keybase launchd.go:98] 019 Output (launchctl load):
2017-02-13T09:38:39.889925 ▶ [INFO keybase launchd.go:176] 01a Waiting for keybase.updater to be loaded...
2017-02-13T09:39:09.895606 ▶ [ERRO keybase standard.go:200] 01b Error installing updater service: keybase.updater is not running
2017-02-13T09:39:09.904180 ▶ [ERRO keybase standard.go:200] 01c Error installing updater: keybase.updater is not running
2017-02-13T09:39:09.912805 ▶ [DEBU keybase out_of_date.go:14] 01d + PrintOutOfDateWarnings
2017-02-13T09:39:09.915401 ▶ [DEBU keybase util.go:402] 01e + GetSocket
2017-02-13T09:39:09.917008 ▶ [DEBU keybase util.go:403] 01f - GetSocket -> ok
2017-02-13T09:39:09.917557 ▶ [DEBU keybase socket.go:73] 020 | empty socket wrapper; need a new one
2017-02-13T09:39:09.919209 ▶ [DEBU keybase socket_nix.go:96] 021 Dialing unix:/Users/DavidNotch8/Library/Group Containers/keybase/Library/Caches/Keybase/keybased.sock
2017-02-13T09:39:09.923049 ▶ [DEBU keybase socket_nix.go:96] 022 Dialing unix:/Users/DavidNotch8/Library/Caches/Keybase/keybased.sock
2017-02-13T09:39:09.923621 ▶ [DEBU keybase socket.go:88] 023 | DialSocket -> ERROR: There were multiple errors: dial unix /Users/DavidNotch8/Library/Group Containers/keybase/Library/Caches/Keybase/keybased.sock: connect: no such file or directory; dial unix /Users/DavidNotch8/Library/Caches/Keybase/keybased.sock: connect: no such file or directory
2017-02-13T09:39:09.923676 ▶ [DEBU keybase out_of_date.go:19] 024 Ignoring error in printOutOfDateWarnings: There were multiple errors: dial unix /Users/DavidNotch8/Library/Group Containers/keybase/Library/Caches/Keybase/keybased.sock: connect: no such file or directory; dial unix /Users/DavidNotch8/Library/Caches/Keybase/keybased.sock: connect: no such file or directory
2017-02-13T09:39:09.924028 ▶ [DEBU keybase out_of_date.go:20] 025 - PrintOutOfDateWarnings
2017-02-13T09:39:10.026991 ▶ [DEBU keybase globals.go:424] 026 Calling shutdown first time through
2017-02-13T09:39:10.035997 ▶ [DEBU keybase login_state.go:1045] 027 + Account "LoginState - Shutdown"
2017-02-13T09:39:10.037251 ▶ [DEBU keybase login_state.go:958] 028 - LoginState: Leaving request loop
2017-02-13T09:39:10.037296 ▶ [DEBU keybase login_state.go:1047] 029 - Account "LoginState - Shutdown"
2017-02-13T09:39:10.038581 ▶ [DEBU keybase globals.go:481] 02a exiting shutdown code=0; err=
Task (out): {
"componentResults": [
{
"name": "updater",
"status": {
"code": 1804,
"name": "ERROR",
"desc": "keybase.updater is not running",
"fields": null
}
}
],
"status": {
"code": 1804,
"name": "ERROR",
"desc": "keybase.updater is not running (updater)",
"fields": null
},
"fatal": false
}
Install complete
Privileged Helper: Installed, Bundle Version: 1.0.29
Version: 1.0.29
Updater: Install Error: keybase.updater is not running (updater)
Contributor guide
No contributing guide indexed for this repository
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start with install_osx.go around updater service installation and launchd.go around the keybase.updater load and wait logic. Reproduce the macOS installation failure using the logged updater path and launch-agent plist; done means the updater service loads and installation no longer reports that keybase.updater is not running.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- go, macos
- Domain
- desktop, release
- Issue type
- Bug
- Difficulty
- 3/5
- Estimated time
- 1-2 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 35/100