keybase / keybase/client

Error on keybase login asks to turn on device

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#4,860 0 comments 0 reactions 0 assignees View on GitHub

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Go
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Description

I get a popup with the following error on Ubuntu Linux: "This computer and possibly others are unable to read some of your folders. To avoid losing data..."

It asks me to "turn on" one of the following devices (they're all on, but I did keybase login on one of them), and nothing changed. Still get the error.

my log id: 83c3ade701d905064cb4dc1c

Contributor guide

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start at the Keybase login entry point on Ubuntu Linux and investigate the device prompt using log ID 83c3ade701d905064cb4dc1c. Done means identifying why an already-on device is reported as needing to be turned on and documenting or fixing the resulting login behavior.

Written by the indexing model from the issue text.

Assessment

Tech stack
linux, ubuntu
Domain
authentication, operating-systems
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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