keybase / keybase/client

KBFS is inaccessible and passphrase prompt does not appear

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windows
Dominant language
Go
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Description

My Keybase installation is currently in a state where the Keybase filesystem isn't mounted and I can't get it to appear. It's been this way since booting the machine -- the GUI appeared on boot, but it never prompted me for my passphrase like it normally does. Clicking "Open folder" on any of the folders in the GUI has no effect. I tried quitting the application (from the "Quit" menu option) and restarting, and that didn't change anything. I have not tried rebooting yet.

my log id: f3744fe0f22787b68d28901c

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by examining the provided log ID f3744fe0f22787b68d28901c and the startup path where the GUI appears without prompting for a passphrase. Reproduce the behavior around boot, restarting the application, and clicking “Open folder”; done means KBFS mounts and the passphrase prompt appears.

Written by the indexing model from the issue text.

Assessment

Domain
desktop, operating-systems
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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