keybase / keybase/client

Windows Client Timeout Error - Win10x64

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Description

If I recall correctly, all I did was close the window for the Keybase FS passcode on my machine. The window closed, but I instantly got an error that something had gone wrong with the filesystem and I should submit a log. So I ran the log send command from the shell, and got this:

my log id: 82460ae8a9c5d3cef943891c

Also I think there was a problem generating the logfile, so this might not be super helpful. Here's the full output:

C:\Users\[USER]\AppData\Roaming\Keybase>keybase log send
This command will send recent keybase log entries to keybase.io
for debugging purposes only.

These logs don’t include your private keys or encrypted data,
but they will include filenames and other metadata keybase normally
can’t read, for debugging purposes.

Continue sending logs to keybase.io? (type 'YES' to confirm): YES
- WARNING error opening log "C:\\Users\\[USER]\\AppData\\Roaming\\Keybase\\keybase.start.log": 

open C:\Users\[USER]\AppData\Roaming\Keybase\keybase.start.log: The system cannot find the file specified.

------------
Success! Your log ID is:

  82460ae8a9c5d3cef943891c

Here's a URL to submit new bug reports containing this ID:

  https://github.com/keybase/client/issues/new?body=[write%20something%20useful%20and%20descriptive%20here]%0A%0Amy%20log%20id:%2082460ae8a9c5d3cef943891c

Thanks!
------------

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start with the Windows client’s KBFS passcode-close flow and the keybase log send command, using log ID 82460ae8a9c5d3cef943891c for context. Reproduce the reported filesystem error and determine whether the missing keybase.start.log warning is related; done means the cause and a verifiable fix are identified.

Written by the indexing model from the issue text.

Assessment

Tech stack
go
Domain
operating-systems
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
20/100

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