keybase / keybase/client

Cannot Start Client on MacOS X 10.11.6

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#3,710 3 comments 0 reactions 0 assignees View on GitHub

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Dominant language
Go
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Avg merge
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Merged PRs (30d)
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Description

When attempting to launch the keybase client on MacOS X I receive a notification that /keybase/Backups.backupdb is not a Keybase folder. All folders begin with /keybase/private or /keybase/public.

After entering my username into the client, it returns the following message:

There was an error provisioning

ERROR: openpgp: unsupported feature: hash not available: 9

my log id: edadd4b0d45ee519bec16c1c

Contributor guide

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the launch and provisioning failure on macOS X 10.11.6, then inspect the client logs using log id edadd4b0d45ee519bec16c1c and the reported OpenPGP hash error. Done means the client starts and provisioning completes without the Backups.backupdb or unsupported-hash errors.

Written by the indexing model from the issue text.

Assessment

Tech stack
go, macos
Domain
desktop, operating-systems
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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