keybase / keybase/client

Unable to install client

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Dominant language
Go
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Description

When I try to install the application I get to the login in screen, enter my username and then the button just spins. When trying to use the command line tool to install I get:

[LaunchAgents]$ keybase install
▶ INFO Stopping keybase.updater
▶ INFO Saving /Users/srb55/Library/LaunchAgents/keybase.updater.plist
▶ ERROR Error installing updater service: open /Users/srb55/Library/LaunchAgents/keybase.updater.plist.FJJOIPG4VIMYUOJSEJIYFCOQZOGG6OSW: permission denied
▶ INFO Stopping keybase.service
▶ INFO Stopping homebrew.mxcl.keybase
▶ INFO Saving /Users/srb55/Library/LaunchAgents/keybase.service.plist
▶ ERROR Error installing Keybase service: open /Users/srb55/Library/LaunchAgents/keybase.service.plist.WBLGTLCEMJDJVF4VX33YXA7UFGG3E4AY: permission denied
▶ INFO Stopping keybase.kbfs
▶ INFO Stopping homebrew.mxcl.kbfs
▶ INFO Saving /Users/srb55/Library/LaunchAgents/keybase.kbfs.plist
▶ ERROR Error installing KBFS: open /Users/srb55/Library/LaunchAgents/keybase.kbfs.plist.EOEQSA2L2LOPII7JA6X6AFYYUQT4Y2SE: permission denied
▶ INFO Install Updater: open /Users/srb55/Library/LaunchAgents/keybase.updater.plist.FJJOIPG4VIMYUOJSEJIYFCOQZOGG6OSW: permission denied
▶ INFO Install Service: open /Users/srb55/Library/LaunchAgents/keybase.service.plist.WBLGTLCEMJDJVF4VX33YXA7UFGG3E4AY: permission denied
▶ INFO Install KBFS: open /Users/srb55/Library/LaunchAgents/keybase.kbfs.plist.EOEQSA2L2LOPII7JA6X6AFYYUQT4Y2SE: permission denied

The files listed do not exist

my log id: 05b1fd967352e24f6e843e1c

Contributor guide

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the reported keybase install failure on macOS and use log ID 05b1fd967352e24f6e843e1c when checking the diagnostic context. Trace the installer’s attempts to write the listed LaunchAgents plist files; done means the updater, service, and KBFS install without permission errors and the application can proceed past login.

Written by the indexing model from the issue text.

Assessment

Tech stack
go, macos
Domain
cli, desktop, operating-systems
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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