keybase / keybase/client

MacOSX Client API Server Connection Failed.

Open
#27,134 0 comments 1 reaction 0 assignees View on GitHub

Nobody has claimed this yet.

Dominant language
Go
Stars
9.2k
Forks
1.3k
Avg merge
12h 58m
Merged PRs (30d)
56

Description

MacOSX 12.7
Keybase Client: 6.3.0-20240528151149+16b027d126

In the App, All of "Profile" "People" "Teams" "Git" "Device" pages are unable to open even though the machine's internet connection is pretty good. They all showed this error page instead:
Screenshot 2024-06-26 at 11 04 57

In the Terminal, type command "keybase log send" to report bug and it returned the following error messsage:
Screenshot 2024-06-26 at 11 10 00

It seems that Keybase Api Server is down, at least since 2 days ago, and until now there is no signs of recovery. But logging in via the official website (keybase.io) is not influenced anyway.

Contributor guide

No contributing guide indexed for this repository

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the connection failure on macOS 12.7 in the Keybase client, then run the mentioned keybase log send command and inspect its output. Done means the Profile, People, Teams, Git, and Device pages load successfully and the client can send its diagnostic log.

Written by the indexing model from the issue text.

Assessment

Tech stack
go, macos
Domain
api, desktop
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
20/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.