keybase / keybase/client

Not working on Windows 7

Open
#25,965 9 comments 2 reactions 0 assignees View on GitHub

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Dominant language
Go
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Description

After the latest update, the software got automatically updated and it's unable to start. Tested it on dozen of pc's running Windows 7 sadly. Error on the screen after trying to run it is:

Keybase.exe - Entry Point Not Found
The procedure entry point DiscardVirtualMemory could not be located in the dynamic link library KERNEL32.dll

--- Edit ---

Would love to try versions below 6.2.3.1 but can't find the older releases?

(I know we are missing latest updates regarding the security, but these pc's where using it solely for just communicating through groups).

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Research direction

The report concerns Keybase.exe failing on Windows 7 because KERNEL32.dll lacks DiscardVirtualMemory after the update. Start by reproducing the launch failure on Windows 7 and comparing release 6.2.3.1 with older releases; done means the client starts on Windows 7 or an available compatible release is identified.

Written by the indexing model from the issue text.

Assessment

Tech stack
go
Domain
desktop-dev, operating-systems
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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