keybase / keybase/client

Stuck "starting up keybase" even after uninstall and reinstall

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#25,064 9 comments 0 reactions 0 assignees View on GitHub
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Description

Tried everything to reset the app, including repair install, uninstall/reinstall, and clearing out everything, but I can't get the app to load.
![image](https://user-images.githubusercontent.com/2737227/173658213-121da2ba-1d27-43f6-a43a-834b4e699182.png)

Any suggestions? I looked through the existing issues that were similar but none of the recommended fixes seem to work. The app works fine on my phone.

my log id: d89769a2fe72e32076adce1c

Contributor guide

No contributing guide indexed for this repository

Research direction

No source file, test, or entry point is identified in the report. Start by reproducing the desktop app's "starting up keybase" state after reinstall and use the supplied log ID, d89769a2fe72e32076adce1c, to investigate; done means the app loads normally or the root cause and supported fix are documented.

Written by the indexing model from the issue text.

Assessment

Domain
desktop
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
15/100

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