Stuck "starting up keybase" even after uninstall and reinstall
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- Go
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Description
Tried everything to reset the app, including repair install, uninstall/reinstall, and clearing out everything, but I can't get the app to load.

Any suggestions? I looked through the existing issues that were similar but none of the recommended fixes seem to work. The app works fine on my phone.
my log id: d89769a2fe72e32076adce1c
Contributor guide
No contributing guide indexed for this repository
Research direction
No source file, test, or entry point is identified in the report. Start by reproducing the desktop app's "starting up keybase" state after reinstall and use the supplied log ID, d89769a2fe72e32076adce1c, to investigate; done means the app loads normally or the root cause and supported fix are documented.
Written by the indexing model from the issue text.
Assessment
- Domain
- desktop
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 15/100