Stuck at Loading screen
- Dominant language
- Go
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Description
Keybase GUI Version: 5.9.0-20211216221810+9b33c9201f.
I recently joined a mentoring program, and the teacher uses Keybase.
She asked me to update my profile pic, so I did. But after I updated it, there's some error saying I need to login.
I couldn't login through the app, so I used the site. But I don't have the password anymore because I thought my browser would have saved the password (it was a long password). Password lost, so I used the "forgot password" function.
It says I need to login to the app. Since I can't access the app, I used the other option of clearing my account.
I was expecting to be redirected somewhere after I do so. Nope, same screen no pop up nothing.
I created a new account! Uninstalled the app and reinstalled the app! And now my app is stuck at loading screen. I can login to the site but I cannot use any of keybase functions. So I can't use the app and I can't use the site. What should I do?
I am only using Keybase as a means to interact with my mentor. Wasn't expecting such a level of security just to talk with each other.
Contributor guide
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Research direction
Start by reproducing the reported Keybase GUI 5.9.0 behavior: account recovery or account clearing followed by reinstalling, then observe the persistent loading screen. Trace the login and startup flow to determine where loading stops; done means identifying a reproducible cause and verifying that a fresh account can use the app normally.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- go
- Domain
- authentication
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 25/100