keybase / keybase/client

Unable to login - need support.

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#24,573 2 comments 0 reactions 0 assignees View on GitHub

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Dominant language
Go
Stars
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Forks
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Avg merge
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Merged PRs (30d)
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Description

Hey Guys !, I have a very unfortunate story, yesterday I signed up for keybase with the username erus and verified both my github and twitter, but I did not immediately add a password, key or email to my keybase account. I was planning to do that task today, but when I turned on my computer (MAC OS BIG SUR) today. The BSD kernel received a panic and the computer crashed and I lost some of my files, I was also signed out of my keybase account. Which leaves me in a sticky situation, I can't login in to my old account and have no password or email to prove that I own it through the standard recovery methods. I was wondering if I could get in touch with support to help me in recovering my account. I still have access to both the verified twitter and github which are linked to my keybase. I can provide as many details as needed. I would appreciate a response as soon as possible. Thanks for the great app !

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Research direction

This is an account-recovery request and names no source files, tests, or implementation entry point. A contributor cannot define a code change or completion criteria from the issue; it needs maintainer or support clarification before implementation.

Written by the indexing model from the issue text.

Assessment

Tech stack
macos
Domain
authentication
Issue type
Bug
Difficulty
5/5
Estimated time
Over a week
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
5/100

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