keybase / keybase/client

Login failed since 10th March all clients with Unknown error: BAD_SESSION / Failure in verify PDPKA5

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Description

Hi, since 10th March 2021 I am unable to login to my Keybase account.

On the website keybase.io I get the following error: Unknown error: BAD_SESSION / Failure in verify PDPKA5 . Clearing all cookies, private browser session, the same. All browsers the same.

On clients (iphone) I am still signed in on, I cannot retrieve any chats or groups or folders and many parts of the client error out.

I am still getting emails indicating activity on my Keybase accounts. Please fix.

Contributor guide

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Research direction

Start by reproducing the BAD_SESSION / Failure in verify PDPKA5 error on keybase.io and on the iPhone client, checking whether clearing cookies or using a private browser changes it. Done means affected users can log in again and retrieve chats, groups, and folders without these errors.

Written by the indexing model from the issue text.

Assessment

Domain
authentication
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
15/100

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