keybase / keybase/client

[Error Code 2704] Unable to access a specific private directory

Open
#24,472 0 comments 0 reactions 0 assignees View on GitHub

Nobody has claimed this yet.

Dominant language
Go
Stars
9.2k
Forks
1.3k
Avg merge
12h 58m
Merged PRs (30d)
56

Description

my log id: 130356a4df4ba0b4b911381c

Screen Shot 2021-03-06 at 9 05 39 PM

When I attempt to access a certain Keybase directory, I get the the above error. It happens both on mobile and on desktop.

This directory is just a handful of PDFs and other directories, nothing esoteric. I had not had problem with this directory in the past and haven't touched it -- to my knowledge -- in a year or so.

While it's being investigated, is there any workaround so that I can recover the data I'm unable to access?

Thanks!

Contributor guide

No contributing guide indexed for this repository

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start with log ID 130356a4df4ba0b4b911381c and Error Code 2704, then compare access to the affected private directory on mobile and desktop. Determine whether the failure can be reproduced and document the cause and any confirmed workaround for recovering the PDFs and other directories.

Written by the indexing model from the issue text.

Assessment

Tech stack
go
Domain
operating-systems
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
20/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.