keybase / keybase/client

Getting constant timeouts for a specific folder

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Go
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Description

When I try deleting a folder with many files, I keep getting timeout errors. I've tried deleting with MacOS Finder itself, it gives the following error:

"The operation can’t be completed because some items had to be skipped. For each item, choose File > Get Info, make sure “Locked” is deselected, and then check the Sharing & Permissions section. When you are sure the items are unlocked and not designated as Read Only or No Access, try again."

When trying to delete using Beyond Compare, files are not deleted with the error:

"I/O error"

The Keybase error message is as follows:

The write operation took too long and failed.
Please run 'keybase log send' so our admins can review

Keybase versions:

Client: 5.5.0-20200526170801+139bb348af
Service: 5.5.0-20200526170801+139bb348af

macOS version:

macOS Bug Sur Version 11.0.1 (20B29)

my log id: 072942bcd646b45132d2281c

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First steps

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  4. Open a pull request that references the issue number.

Research direction

The report names no source file or test. Start by reproducing the timeout while deleting the specific folder on macOS and run keybase log send with log ID 072942bcd646b45132d2281c; done means the cause is identified and folder deletion no longer times out.

Written by the indexing model from the issue text.

Assessment

Tech stack
go, macos
Domain
operating-systems
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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