Can't decrypt messages using the apps?

I've been sent an email containing a PGP message that was encrypted with my public key. When trying to decrypt it, either by the Linux application, or iOS app, I've been unable to. I just get a message saying the message is invalid.

When going to keybase.io/crypto I am able to decrypt successfully because, I assume, it allows me to enter my passphrase, whereas the apps don't have an option to enter my passphrase. Do I have no way of decrypting messages without going to your website? Is this a bug, or am I doing something wrong?

my log id: 342045bb1db2763685bb241c

Thanks.

Start with log id 342045bb1db2763685bb241c and reproduce the invalid-message behavior in the Linux application and iOS app using a PGP message encrypted to the user's public key. Compare both apps with the successful keybase.io/crypto flow, focusing on the missing passphrase step. Done means encrypted messages can be decrypted in the affected apps without requiring the website.

Written by the indexing model from the issue text.