keybase / keybase/client

Keybase Windows GUI does not start after update 2019-10-15

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#20,367 8 comments 3 reactions 0 assignees View on GitHub

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Dominant language
Go
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Forks
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Avg merge
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Merged PRs (30d)
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Description

[write something useful and descriptive here]
After today's update I'm stuck with "Starting up Keybase". Hard reset didn't help, and when I start the latest installer from your web, it says "The specified account already exists."

my log id: 7a412dec7b9145637cf4d41c

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First steps

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  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start with the provided log ID 7a412dec7b9145637cf4d41c and reproduce the Windows GUI startup failure after the 2019-10-15 update. Investigate why the installer reports that the specified account already exists; done means the GUI starts normally after updating or reinstalling.

Written by the indexing model from the issue text.

Assessment

Tech stack
electron, go
Domain
desktop, operating-systems
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
20/100

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