keybase / keybase/client

Android factory reset, now i can't access account

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#20,282 0 comments 0 reactions 0 assignees View on GitHub
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Description

Unexpectedly my phone was factory reset, my paper keys disappeared from Google Drive, my storage expansion expired and Google decided i didn't need anything in my drive. The phone i set up my account with is the one i am still currently using, but it still tells me i need to verify it with the phone i set it up with, thinking the id change with the factory reset is the culprit. With the account reset being disabled i cannot access my account. What can i do or who can i speak with to fix this, i have access to every account that had been verified on account.

Contributor guide

No contributing guide indexed for this repository

Research direction

The issue names no file, test, or code entry point. Start by reviewing the Android account-verification and account-reset flow, along with the project's recovery policy. Done requires a maintainer-defined way to restore access or clearly establish that this recovery case is unsupported.

Written by the indexing model from the issue text.

Assessment

Tech stack
android
Domain
authentication, mobile-dev
Issue type
Bug
Difficulty
5/5
Estimated time
Over a week
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
10/100

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