No access to active devices
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- Go
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Description
Hi I was logging into keybase (website) recently for the first time in a while and realized the 2 physical devices I had added to my account have both been wiped since then. I looked through a few dozen issues which gave me mixed answers on whether or not I would somehow be able to get my account back using the same username (since I didn't delete it yet) with help from the keybase team. I wanted to open this issue before I revoke anything though. I tried to go through the reset flow on the website as seen here:

But it did not do what I thought it would do, which is remove all of my data and proven identities. I guess this makes sense since you can log into the site with just a username and password. But in my case I use this handle (okcoker) everywhere and as you can see on my profile https://keybase.io/okcoker, I have linked this very github, my site, HN, and twitter (all of which I have access to)
Admittedly I signed up for keybase before I knew about what it really stood for and for that same reason I never bothered and/or knew to generate paper keys or else I wouldn't be having this problem. My question: Is there anyway I can get control of this account back and use my same handle or am i out of luck and should just delete my account?
Contributor guide
No contributing guide indexed for this repository
Research direction
The issue identifies the Keybase website reset flow and the account profile, but no source file, test, or implementation entry point is named. Start by reviewing the reset-flow behavior and account-recovery documentation; the outcome would need a decided recovery or reset path that preserves the stated account guarantees.
Written by the indexing model from the issue text.
Assessment
- Domain
- authentication
- Issue type
- Bug
- Difficulty
- 5/5
- Estimated time
- Over a week
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 15/100