keybase / keybase/client

Keybase says "Can't get accounts"

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#19,527 0 comments 0 reactions 0 assignees View on GitHub

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Dominant language
Go
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Description

Yesterday I reported a mysterious error message I encountered when trying to read encrypted messages sent to me by the account spacedrop. In an attempt to fix this, I tried a suggestion found on Stack Exchange which is "keybase db nuke". Now when I start Keybase, it says "can't get accounts" but doesn't suggest any action to move on:
Screenshot 2019-09-12 at 07 43 39

My log id: ed5d53f7fe8b14ab27f8691c

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the startup failure after running keybase db nuke, using log id ed5d53f7fe8b14ab27f8691c to locate relevant diagnostics. Trace the account-loading entry point and identify why startup reports "can't get accounts"; done means the failure is fixed or the message provides a clear recovery action.

Written by the indexing model from the issue text.

Assessment

Tech stack
go
Domain
backend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
20/100

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