I think my KeyBase app is having problems updating
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Description
I keep seeing a message window stating that the older version cannot be removed and to contact support. I have downloaded logs and sending along the way. If necessary, I am on windows 10 x64 machine. The application is still working. Any help would be appreciated.
I can be reached at danielnorwoodlandry@gmail.com or through keybase app.
It just happened I went to the App that was already opoened and could not find it. Then the same screens popped up so I am sending 2 screen shots. and when closing out cause I can't find the file is when the the third screenshot message appears.
my log id: ea8fa69ff331232bddc72e1c
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First steps
- Read the whole issue, then the project's contributing guide.
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Research direction
No source file, test, or code entry point is named. Start by reviewing the three screenshots, downloaded logs, and log ID ea8fa69ff331232bddc72e1c to identify the Windows 10 x64 update failure; done would require a reproducible cause and a verified update path.
Written by the indexing model from the issue text.
Assessment
- Domain
- desktop-dev, operating-systems
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 15/100