keybase / keybase/client

Can't log in on Mac OS X

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#19,008 0 comments 0 reactions 0 assignees View on GitHub

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Dominant language
Go
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Forks
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Avg merge
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Merged PRs (30d)
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Description

I had keybase in the past, uninstalled and deleted my account, then decided to use it again. I've reinstalled but was unable to recreate my account from the native application. I retried from my Android device after a coworker shared a key with me, and now I can use the Android client. Mac OS X still won't let me log in though.

my log id: 74e87d4bd9dfd2d492e2a41c

Contributor guide

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start with the native Mac OS X client and investigate the login failure using log ID 74e87d4bd9dfd2d492e2a41c. The issue is resolved when the reporter can log in successfully from the Mac application after having recreated the account and used the Android client.

Written by the indexing model from the issue text.

Assessment

Tech stack
macos
Domain
authentication, desktop
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
20/100

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