Error signing into new account on Mac desktop client
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- Go
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Description
Keybase GUI Version: 4.1.0-20190612165948+952fee6c59
When trying to sign into a new Keybase profile on the Mac desktop client, I'm getting this error:

THERE WAS AN ERROR PROVISIONING
Secret store not functional: error while retrieving secret: Secret store error: No secret found for test_ss_tg45obsu Error code 218: GENERIC in method keybase.1.login.login
Each time, the 8 symbols after "test_ss_" are different. There is one account my computer remembers, which is unrecoverable, and I seemingly can't add my new account, so I'm unable to use the desktop client at all. I have tried deleting the app and reinstalling a few times.
Contributor guide
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Research direction
Reproduce the sign-in failure on the Mac desktop client using version 4.1.0-20190612165948+952fee6c59, then trace the keybase.1.login.login provisioning path and its secret-store error. Done means a new Keybase profile can sign in without the “THERE WAS AN ERROR PROVISIONING” message.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- macos
- Domain
- authentication, desktop
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 35/100